“Thank you for all your, Rick’s, and the rest of the Access to Freedom folks for helping us get our lift. We appreciate everyone’s patience and willingness to accommodate a difficult elder during this stressful time. Dad is now thrilled to have a lift and uses it every day; no more stairs. Isn’t this the perfect opportunity for the “I told you so” statement! Again, thank you for helping us to make this a safer home for my dad.”
I could not have been more pleased with my service and installation from Access to Freedom. First of all, they helped me with the mound of paperwork required by my HOA and interacted with the condo management in a timely way, providing all the necessary permits, etc. for this project to be done.
Their staff was always so helpful with my questions. Thank you, Access to Freedom!”
Huntington Beach, CA
“We had a wonderful experience with Access to Freedom! Kerri was very helpful and very responsive to our needs. The installation was fast. It’s been a Godsend. Thank you, Kerri, for your kindness and friendly personality!”
“I highly recommend Access to Freedom for your household needs. Access to Freedom, by far, has the best price, best service and best warranty around, and trust me I did my ‘homework’ and I know this to be true.
I recommend Rick and his crew without hesitation and there is no ‘strong-arming’ with them either… NO pressure you get from other companies wanting you to purchase ‘on the spot’.
Thank you, Rick and staff, for your hard work and efforts.”
Al & Pat Castro
“Your guys did a great job and everything turned out perfect. Thank you.”
Teddy and Janice G.
“First class service from the very first phone call to the installation of the lift.
I am happy with the level of customer service and the price. Their quote was significantly less expensive than the first company I called. I simply can’t imagine a better experience.”
Tina Marie H.
“I wanted to say thank you and tell you how much I appreciate all the extra you go through to get a job well done and to make a customer happy! Your guys are very friendly and professional and they did a fantastic job.”
Palm Springs, CA
“Access to Freedom is the best and I am sooo happy I found them! Both Keri and Rick were great and answered all my questions. (And I had a lot). There were a couple of other quotes that I got, but Access to Freedom was the best.
Dealing with them was a pleasure, there was no hard sell or pressure to sign a contract right away. Once we decided to go with them, they gave us an estimated time of 3 – 4 weeks for installation. The unit arrived early and they were able to install it before Thanksgiving!
I also appreciate the fact that the owner called to make sure that we were happy with everything once it was installed. And the best part about them is the customer service AFTER the installation! Unlike most places that don’t know you once you purchase an item, Access to Freedom is available day, nights and weekends to help. When we needed help with the lift on Saturday, I called Rick on his cell and he answered! He walked me through a quick fix and promised to send someone out on Monday.
Choosing to install a lift in our house was a good decision. Buying and having it installed by Access to Freedom was the BEST decision!
Keri and Rick, keep up the good work!”
Fountain Valley, CA
“I really like the idea of having a local installer with such a good reputation for customer service handle the job and be available in case we needed future service or repair work performed. We are very pleased with the unit and with Rick’s installation job and follow-up.”
San Diego, CA
“Access to Freedom was professional in all aspects from start to finish. Rick also came up with a design idea that saved us money in comparison to several other top-of-the-line companies that I had compared. Professional, kind, creative and fair pricing! Could not have asked for anything more.”
Laguna Niguel, CA
“Cary and Jason did a great job for us and for you. You have 2 guys that are representing you and your company very well. A special thanks to Cary and Jason for a job well done.”
“The Mills family went above and beyond for my parents. I cannot thank them enough! I highly recommend Access to Freedom if you are in need of a lift for your home.”
Lake Arrowhead, CA
“Just a note to thank you for your kind consideration. Your installers were really great and left everything cleaned up which I really appreciated.”
“I’m so glad I found this company and I’m even happier that I used them. Rick Mills and his staff are kind, courteous and professional from reception, installation up to the CEO. They go out of their way to make sure you are happy with the work or products you purchase from them, whether they are new or used.”